1. Who we are
Kareland LTD is a company registered in England under the number 12384732, whose registered address is:
3 Webb Lane, Tadpole Garden Village, Swindon, Wiltshire, SN25 2PY.
We can be contacted via email at [email protected]. The ICO Registration number of Kareland LTD is ZA769913.
Kareland LTD is committed to protecting the privacy of its website users, customers and clients. In general, you can access and browse the website without identifying who you are or revealing any personal data about you. We will ensure that any personal data received from you will be processed in accordance with the UK GDPR and this Privacy Notice.
2. Information covered by this Privacy Notice
Personal data — information, or any combination of separate pieces of information, that could be used to identify you.
Special categories of personal data — information which is classified as sensitive (for example, details of your health).
Please read this Privacy Notice carefully. If you have any questions about this notice or our use of your personal data, please contact us by email or in writing using the contact information provided in section 1.
3. Where we get personal information from
When you enquire or register an interest in services provided by Kareland LTD, we may collect personal information from a variety of sources, including:
- Information we collect directly from you — face to face, by telephone, email or via our contact form.
- Information we collect when you visit our website (see cookies).
- Information provided to us by third parties (e.g. banks, referees, agents).
- Information from publicly available sources (e.g. Land Registry).
4. What information we collect
Depending on the type of service we are discussing, the following are examples of information we may collect:
- Name, email address, phone number, country and postal address.
- Identity documents (passport / visa) where required to verify ownership of UK property.
- Information about your property (address, access, utility providers).
- Payment information where we agree to provide paid services.
5. Who we share your information with
We may share your information, when required for the service, with trusted third parties such as contractors, deposit schemes, utility providers or local government bodies. We provide them only with the personal information they need to perform the service requested.
6. How we use your information
- To respond to enquiries and confirm identity.
- To provide property caretaking services.
- To liaise with contractors, utilities, local authority and agents on your behalf.
- To send you reports, photographs and other communications about your property.
7. Our use of cookies
This website uses essential cookies required for its operation and anonymised analytics (number of visits, page, country of origin). We do not use advertising or tracking cookies.
8. Your rights
Under UK data protection law, you have the right to access, correct, erase or restrict processing of your personal data, as well as the right to object or request portability. To exercise any of these rights please write to us using the contact details above.
9. Retention
We will only hold your personal data for as long as needed to provide the service or comply with legal obligations. Contact enquiries received through the website are held for up to 24 months unless we enter into a service agreement with you.